Privacy Policy

Effective date: September 28, 2023

GCB Services LLC ("us", "we", or "our") operates many mobile application for it’s project operation that includes “GCB Field Management Application (FMA)” , “GCB E911 Live PSAP and LAM Testing” (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Cookies and Usage Data

Usage Data

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data ("Usage Data").

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies.We use Session Cookies to operate our Service.
• Preference Cookies.We use Preference Cookies to remember your preferences and various settings.
• Security Cookies.We use Security Cookies for security purposes.

Use of Data

GCB Services LLC uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues

Disclosure Of Data

We are not sharing and/or selling any data information and no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent, this information will not be shared with any third parties.

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You may opt-out of certain Google Analytics features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy?hl=en

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Statcounter

Statcounter is a web traffic analysis tool. You can read the Privacy Policy for Statcounter here: https://statcounter.com/about/legal/

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Our Communications to You – Events, Newsletters and Marketing:

In order to keep our candidates informed about our latest news, communities, and events, we may send texts, e-mails and marketing communications to the phone numbers or email address provided to us while registering on our Site or requesting information from us. GCB Services LLC complies with applicable laws when using your personal information for this purpose, and where applicable relies on your express consent. If you opt–in to any of our email lists, newsletters or other promotional offerings and later change your mind, you may unsubscribe by following the instructions contained in each email we send to you.

Marketing Communications:

When you register on this Site, we may ask you to select whether you would like to receive text, email social media connections and electronic communications from us such as offers, news, event invitations and other promotional communications. You may withdraw your consent or opt-out of receiving such communications at any time by contacting us as described below:

• By telephone, at (703) 953-2299
• By following the Opt-Out or unsubscribe instructions contained in the body of any marketing e-mail from us
• By sending us an e-mail at opt-out@gcbservices.com, including a copy of the e-mail you have received and by typing “Remove” in the subject line of your e-mail.

By mail:info@gcbservices.com

GCB Services LLC

Attention: GCB Data Protection Officer
8200 Greensboro Dr., Suite 900
McLean, VA 22120

Data Protection Officer:

We have appointed a Data Protection Officer (“DPO”) for our global operations to address privacy concerns for our candidates and those who interact with us. If you have any questions or concerns about our personal data policies or practices, you may contact the DPO using the following contact details:

• By telephone, at (703) 953-2299
• By following the Opt-Out or unsubscribe instructions contained in the body of any marketing e-mail from us
• By sending us an e-mail at opt-out@gcbservices.com, including a copy of the e-mail you have received and by typing “Remove” in the subject line of your e-mail.
• By mail:

GCB Services LLC

Attention: GCB Data Protection Officer
8200 Greensboro Dr., Suite 900
McLean, VA 22120

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: APP@gcbservices.com
• By visiting this page on our website: http://www.gcbservices.com/contact-us.php